SPORT TEAM BUILDING · LEGAL

TERMS AND CONDITIONS

The terms on which we quote for, organise and run your event. They apply to every booking.

Last updated: 28 September 2026

IN SHORT

THE ESSENTIALS

IF PLANS CHANGE

Tell us as early as you can. Depending on the notice, we reschedule, adjust the format, or charge what we have already committed.

They govern every service we provide, whatever the country.

These terms and conditions govern every service provided by SAS Sport Team Building, a simplified joint-stock company with share capital of 5 000 €, registered with the Lyon Trade and Companies Register under number 878 768 365, VAT number FR16878768365, whose registered office is at 152 Grande rue de Saint Clair, 69300 Caluire-et-Cuire, France.

They apply to companies, associations and private groups alike, and to every event we run, in France or abroad. Accepting a quote means accepting these terms in full.

We do not sell anything directly through this website. Every service is provided on the basis of an individual quote.

We may amend these terms at any time. The version that applies to your event is the one in force on the day your quote was issued.

Nothing is reserved until the quote comes back signed.

Following your request, we send you a written quote setting out the format, the date, the venue, the number of participants and the price. The quote is valid for thirty days from the day it is issued.

Your booking is confirmed, and the date is held for you, once we have received the quote signed and marked as accepted, together with the payment provided for in the quote. Until then the date remains available to other clients.

The number of participants stated in the quote is the basis on which we prepare the session and set the price. Please tell us as soon as possible if it changes.

By bank transfer, in advance, in euros.

Prices are stated in the quote, per person, and depend on the size of the group and the format chosen. Unless the quote says otherwise, they cover the coaching team, the equipment and the running of the session.

Payment is made by bank transfer, in advance, on the terms set out in the quote. The reservation only takes effect once the funds have reached our account.

Where a business client pays late, statutory late-payment interest and the fixed recovery charge provided for by law are due, without the need for any reminder.

Tell us as early as you can and we will find a solution.

CHANGING YOUR BOOKING

Any request to change the date, the venue, the format or the number of participants must reach us in writing. We will confirm whether it is possible. A change may affect the price, in which case we issue a revised quote before going ahead.

CANCELLING

A signed quote is a firm booking. If you cancel, we may charge for the costs we have already committed on your behalf, such as coaches booked, equipment hired, venue fees and travel already paid for.

The closer the cancellation is to the date, the higher those committed costs are. We will always tell you what they amount to before invoicing, and we will always look at whether postponing works better for you than cancelling.

IF WE HAVE TO CANCEL

If we cancel the session for a reason of our own, we offer you another date. If no date suits you, we refund everything you have paid in full.

Safety comes first, and it costs you nothing.

Our sessions are run outdoors. If the weather makes them dangerous or simply unpleasant, we may postpone the session or call it off. That decision rests with the coach running the session, on the day.

Where this happens, we offer you another date at no extra cost. Sums already paid are carried over to the new date.

What we cover, and what remains with you.

We undertake to run your event with care, with qualified coaches and equipment kept in good condition. Every format is built so that it stays within reach physically, and the coach adapts it to the group on the day.

OUR INSURANCE

We hold professional liability insurance covering our activity.

YOUR PARTICIPANTS

Participants take part in physical activity. It is for you, as the client, to make sure that everyone taking part is covered by individual accident insurance, and that nobody takes part against medical advice.

Participants must follow the coach’s instructions and the safety rules given at the start of the session. We may exclude from the session, without refund, anyone whose behaviour endangers themselves or others, in particular under the influence of alcohol or drugs.

We cannot be held liable for accidents arising from a participant disregarding those instructions, from a pre-existing condition that was not disclosed, or from personal belongings lost or damaged during the session.

Neither of us is liable for what neither of us can prevent.

Neither party is liable where performance is prevented by an event beyond its control, within the meaning of Article 1218 of the French Civil Code. This includes, among other things, natural disasters, government decisions closing the venue, strikes affecting transport, and any public health measure preventing the group from gathering.

In that case we offer another date at no extra cost. If no date can be agreed, the contract ends and we refund the sums paid, less any costs already irrecoverably committed.

Tell us quickly, and in writing.

Any complaint about how an event was run must reach us in writing, at info@sport-team-building.fr, within seven days of the event. After that period the service is deemed to have been accepted.

We answer every complaint. Where it is justified, we look for a fair solution, which may be a partial refund or another session.

Your statutory rights, and what the law says about cancelling.

NO RIGHT OF WITHDRAWAL

Contracts concluded at a distance normally give consumers fourteen days to withdraw. That right does not apply here: under Article 16(l) of Directive 2011/83/EU, services relating to leisure activities provided on a specific date or during a specific period are excluded from it. Booking a session for a given date therefore commits you, subject to the cancellation terms in Article 04 above.

MEDIATION

If a dispute cannot be resolved between us, you may refer it free of charge to a consumer mediator: NOM ET COORDONNEES DU MEDIATEUR A COMPLETER.

The European Commission’s online dispute resolution platform ceased operating in July 2025 and can no longer be used.

YOUR MANDATORY PROTECTIONS

Nothing in these terms deprives you of the protections you enjoy under the mandatory consumer law of the country where you live.

French law, with the usual reservation for consumers.

These terms are governed by French law.

Where the client is a business, any dispute falls within the exclusive jurisdiction of the courts of Lyon, France, including where there are several defendants or third-party proceedings.

Where the client is a consumer, this clause does not prevent you from bringing proceedings before the courts of the country where you live, nor from relying on the mandatory rules of that country’s law.

Should any provision of these terms be held invalid, the remaining provisions continue to apply.